IEC and BIS: the two things your buyer must already hold
Both are Indian registrations. Both must exist before you load. Neither can be arranged from Dubai.
The Importer Exporter Code
What it is. A registration number issued by the Directorate General of Foreign Trade. Any business importing into India needs one. It ties the shipment to the importer in the customs system.
Why it stops shipments. Without a valid IEC, the customs entry cannot be filed. Not filed late. Not filed at all. Your cargo sits at the port while your buyer sorts out a registration they should have had before ordering.
What to do. Ask for the IEC number before you accept the order. Ask whether it is active. A dormant or suspended registration behaves like no registration. One email prevents an expensive problem.
BIS registration
What it is. The Bureau of Indian Standards runs a Compulsory Registration Scheme covering a defined list of electronic and IT products. Listed products must be registered before they can be imported.
Why this one is harder. Registration is tied to the product and the manufacturer, not to the shipment. It involves testing at a recognised laboratory in India and an application to BIS. This is not a document you get in a week. If your product is on the list and is not registered, the shipment does not happen, and the fix takes months.
Who holds it. The manufacturer or brand owner, not you. So the question is whether the product you are selling is already registered under the brand you are selling it as. A registration held by a different manufacturer for a similar product does not cover you.
What is covered. A defined list of electronics and IT goods, which has expanded over time. Check by product and HS code rather than assuming.
Why both fail silently
Here is the pattern. A shipper in Dubai books freight, loads a container, sails. UAE customs raise nothing, because these are Indian requirements and nothing at the UAE end checks them.
The cargo arrives at Nhava Sheva. Only then does anyone discover the IEC lapsed, or the electronics are not BIS registered.
At that point every option is bad. Storage accrues daily. Re-export costs money and time. And the underlying registration cannot be rushed.
We ask for the IEC at enquiry, before quoting. For electronics we ask whether BIS registration exists for the specific brand and model. If the answer is unclear we say so before you load.